Retainers don’t blow up — they fade. Retycle watches yours for silence and drifting hours, and tells you the next move while it still helps.
No credit card — free while we’re getting started.
It happens in the gaps: a skipped check-in here, an under-delivered month there. By the time it’s visible, it has a name — churn — and a date.
Six weeks of silence, then no reply to the renewal email.
The squeaky client takes 179%. The quiet one pays for it.
You find out they were unhappy the week it stops being fixable.
All four leave a trail. Every flag here is a real string from the engine.
Days since anyone reached them, against your threshold.
No contact in 31 daysDelivery against plan, weekly — not guessed at month end.
Hours well under paceThe moment hours cross the ceiling.
179% of retainer hours usedHealth times money times days left.
Renewal in 9 days — currently at riskThree components, fixed weights, no black box. Here is the arithmetic behind a single number — scroll and it builds itself.
35 is below 45, so the band flips to At risk and the renewal countdown starts shouting.
Meridian Foods was last contacted 24 days ago. Their workspace calls anything past 14 days quiet, so recency — the heaviest of the three signals — gives back barely a third of its weight.
Last contact 24 days ago · quiet after 14They’re on a 40-hour retainer and 62% of the way through the hours with the month nearly gone. Under-delivery reads as badly here as over-delivery — both end the same way on a renewal call.
24.8h of 40h · 62% of planThree consecutive weeks of falling activity. It’s the smallest weight of the three, and the one that turns a bad month into a pattern worth a phone call.
Down three weeks runningFive things it watches, and what each one saves you from. Every panel below is the real interface, running.
Retycle blends three signals — how recently you talked, whether hours are on pace, and which way momentum is heading — into a single 0–100 score. No black box: the flags underneath tell you exactly what moved it.
Six quiet weeks never show up in a spreadsheet — they show up in the renewal call. Retycle watches delivery week by week and raises a hand the moment a client starts to fade.
A drifting client is a problem. A drifting client renewing in 17 days is an emergency. Retycle multiplies health by monthly value and counts down to every renewal, so the loudest alert is always the one worth money.
Every flag ships with a suggested next action. Handled it? Snooze it with a reason and a date. The nagging stops; the score stays honest; the receipt is there when you need it.
Snoozing acknowledges a flag — the score stays honest.
A snapshot tells you who’s already in trouble. A trend shows you who’s heading there. Daily score history plots every client against the Healthy and Watch lines, so a slow fade looks exactly like what it is.
Three habits, and only one of them is daily. Retycle does the arithmetic; you keep the relationships.
Clients, retainer hours, rates and renewal dates. Ten minutes, once — tags and owners if you’re fancy.
Work, calls, meetings, emails. Quarter-hour honesty beats timesheet theatre — a few seconds an entry.
One screen with your morning coffee. Green means relax. Amber means nudge. Clay means call them today.
Overnight, Retycle rescores your whole book and mails you only if something actually moved — a client crossing into a worse band, a new flag, a renewal entering a tighter window. A problem you already know about doesn’t get sent twice.
Included on Pro and Studio. One email a day at most, off in one click.
2 of your clients are at risk. Here’s where every retainer that needs a look stands right now.
A$10,400/mo of retainer value is on watch or at risk.
Open the dashboardYou’re getting this because proactive alerts are on for your Retycle workspace.
Nobody was talking, or the hours stopped adding up. That’s the list.
Six retainers, no account manager.
The quiet one leaves first.
Twenty clients, three managers.
Everyone assumes someone else is watching.
Four retainers, no ops.
The loudest one eats the other three.
Fixed hours, endless scope.
You deliver 179% and bill 100%.
Watch a few retainers for nothing. The paid tiers add export, full history and proactive alerts — priced to pay for themselves the first time they save a renewal.
Watch a handful of retainers, free forever.
Start freeFor a growing book — export, full history and proactive alerts.
Get ProUnlimited clients for a full studio.
Get StudioAll prices in AUD. No credit card needed for Free · cancel anytime.
If yours isn’t here, ask from inside the app — feature requests and questions get read by a human the same day.
It watches your retainers for the two things that quietly kill them: clients going dark, and hours drifting off plan.
Every client gets a 0–100 health score, the flags that explain it, and a suggested next move — so a fade shows up while you can still fix it, rather than on the renewal call.
No. There are no timers, no timesheets to approve and no invoices.
You log what happened — work, a call, a meeting — in quarter-hour honesty, and Retycle reads the pattern: how recently you talked, whether delivery is on pace with the retainer, and which way momentum is heading.
Three signals, weighted the way a human would weight them: recency of contact (up to 50 points), hours against the retainer plan (up to 35), and momentum over the last few weeks (up to 15).
70 and above is Healthy, 45–69 is Watch, below 45 is At risk. New clients get a grace period instead of a verdict — 30 days by default, and you can change it.
It is not a black box. Every score comes with the flags that moved it.
Not today. Logging is manual and deliberately fast — a few seconds per entry, which is what keeps the data honest.
Integrations are the thing people ask for most, and every feature request sent from inside the app is read by a human.
No. Alerts only fire when something genuinely changes — a client dropping from Watch to At risk, a new flag appearing, a renewal crossing into a tighter window.
A standing problem is emailed once, not every morning, and a countdown ticking from 21 days to 22 never triggers anything. One email a day at most, and you can switch them off entirely in Settings.
Proactive alerts are a Pro and Studio feature.
About ten minutes, once. Add your clients with their retainer hours, rate and renewal date, then log activity as it happens.
The dashboard has a short checklist that walks you through it, and scores appear the moment you log anything.
Work, meetings, calls, emails and reviews. Anything with hours counts toward pace; anything that involves talking to the client resets the contact clock.
You set what "quiet" means for your studio — 14 days by default.
Yes — arguably more so. A freelancer or small studio with five retainers has more revenue riding on each one, and no account manager watching them.
The free plan covers three clients permanently, which is enough to see whether the scores tell you anything you did not already know.
Yes. Three clients, health scores, flags, activity logging and a 30-day score trend, with no card and no time limit.
You upgrade when your book outgrows it, not when a trial runs out.
See what each plan includes →Australian dollars. The pricing table can show approximate US dollar and pound figures as a guide, but every charge is made in AUD.
Any time, from Settings → Billing. Switching between monthly and annual, moving up a tier or cancelling all happen in the same place.
Cancelling keeps your access until the end of the period you have already paid for.
Nothing is deleted. Your existing clients stay exactly where they are, with their full history — you simply cannot add new ones until you are back under the limit.
Only you. Every row is scoped to your account by database-level row-level security, so the access rule is enforced by the database itself rather than by application code that could be bypassed.
Your client data is not sold, and it is not used to train anything.
Read the privacy policy →Both. Pro and Studio can export the whole dashboard or any single client’s full health report to CSV — the version most people take into a renewal meeting.
Deleting your account from Settings removes your clients, activities, score history and settings permanently. There is no soft-delete and no retention copy.
Not yet. Retycle is one login per workspace today, which suits a founder, a freelancer or whoever owns the client relationships.
Shared workspaces are on the list — say so from inside the app if you need them, because that is how the list gets ordered.
Winning a new client costs five times more than keeping one. Retycle is the cheapest retention program you’ll ever run: one glance a day.
Set up in minutes, and feature requests get read by a human the same day.